Contact information

Yorkshire Foundry

Get in touch

We are a small team in Yorkshire and we read every email ourselves. No call centre, no contact form bouncing into a queue, no "your reference number is" auto-replies. Drop us a line and the person who replies is the person who can actually help.

The fastest way to reach us is email. We answer most messages within one working day. If your question is about an order in flight, mention the order number and we will pull it up.

Email

hello@yorkshirefoundry.com

Best for orders, sizing, fitting questions, and bespoke enquiries. Most messages answered within one working day.

Phone

+44 1904 900242

Monday to Friday, 9am to 5pm UK time. We are often away from the desk, so if you get the answerphone, leave a message and we will call back the same day.

Post

Yorkshire Foundry
88A South Bank Avenue
York YO23 1DP
United Kingdom

Postal returns only, please. This address is not a shop or showroom, so we cannot take walk-in visitors. We design in York, and a family-run foundry on the edge of the North York Moors casts every piece.

What to write to us about

  • Order questions. Where is it, when will it arrive, can we expedite, can we change the delivery address. The faster you tell us, the more we can do.
  • Fitting and sizing. Not sure if a knocker will suit your door, or whether the head you want fits the base you already have? Send us a photo of your door and we will tell you straight.
  • Bespoke commissions. Your dog, your regiment, your coat of arms, your grandfather's prize bull. Tell us what you have in mind, send reference photos if you have them, and we will let you know if we can do it and what it would cost.
  • Trade and wholesale. We work with a small number of architects, interior designers, and specialist hardware retailers. Drop us a line and we will send our trade pack.
  • Press and partnerships. Send a note and we will route it to the right person.

Yorkshire Foundry is a trading name of Crucible Cycles Limited.

Registered in England and Wales. Company number 11697087.

Registered office: 88A South Bank Avenue, York YO23 1DP, United Kingdom.