We want you to love the items you own absolutely. This includes the products we make.
So, if you're less than delighted, have tried rotating the handles a few degrees, you would be amazed at the impact, please return your purchase in unused condition (as good as you got it, for the next owner to love) in its original packaging within 30 days of delivery.
Once we've received your original purchase, we'll review it. If it looks good enough to sell to the next customer, we will happily refund you the balance of the original receipt, excluding shipping.
Each handle is unique and relies on us sourcing the best Nature can provide. So as much as we’d like to offer exchanges, these will only be possible if we happen to have stock available.